SUPPORT
Let’s get you back online.
Choose the path that matches what you need: connection help, renewal, installation, payment guidance or another question.
SUPPORT TASKS
Go directly to the right next step.
Existing protected payment, renewal and account flows remain unchanged.
Renew service
Open protected renewal ↗ →Payment issue
Payment help →Installation
Installation guidance →Possible outage
Check public status →Something else
Contact support →CAN’T CONNECT?
Check the simple things first.
- Confirm your equipment has power.
- Check that visible cables are firmly connected without moving installed outdoor equipment.
- Restart only your indoor router if that is part of your normal setup.
- Check public status, then contact support if the problem continues.
RENEWAL & PAYMENT
Use only established NyotaNet flows.
Never share your payment PIN or account password in this website contact form.
Still need a hand?
Send a support inquiry without including passwords, PINs or payment credentials.